What is a Managed Service Provider?

Markus Spisk

While the term “MSP”, or “Managed Service Provider” is becoming more and more popular, many people wonder what it actually means and how an MSP can benefit a company.

A Managed Service Provider is an outsourced third-party company that manages the tasks of day-to-day management services to customers. Many MSPs remotely manage a customer’s IT infrastructure and end-user systems. They normally work under the subscription model where a flat monthly rate is charged for whatever services are previously agreed on.

Many MSPs use remote monitoring and management software (RMM) in order to remotely have access to all of the client’s IT functions simultaneously.

While the majority of MSP’s clients are small and medium-sized businesses, more and more larger companies are going to MSPs as well.

Because Managed Service Providers take a proactive approach, they can prevent IT problems from happening before they even start, leading to higher efficiency and productivity for the company. Businesses also prefer MSPs because they benefit from the one-on-one relationship agreed upon that is based on their own specific needs. This customizable structure along with the reliable monthly cost creates a very dependable and personal partnership.

With today’s focus on cloud computing, IT MSPs have changed to keep up with this demand, usually by providing their own cloud services. For example, Elevated Technologies offers a variety of both IT and cloud services to fit your company’s personal need.

With such a personalized touch on this essential relationship for all companies, more and more businesses are turning to MSPs. Contact Elevated Technologies at 281-653-7726 or visit us on social media  to start your personal relationship with us today.

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