How to Avoid Paying Too Much for an MSP

Nobody wants to pay too much for a service or be manipulated into signing up for something they don’t need. With data security becoming increasingly precious to businesses, it has also become harder to distinguish which IT services are truly necessary. Many MSPs have taken advantage of this in order to charge unknowing businesses way more than they should.

So how can you know if you’re spending too much on IT outsourcing? Unfortunately, there isn’t a magic number to go off of. However, there are a few guidelines to be aware of that can help you determine what’s right for your business.

First off, it’s important to know that while most MSPs offer a flat monthly rate, the best MSPs will take the time to give you the most accurate network assessment in order to make sure you’re paying for what your business actually needs. Many MSPs understand their market and will set their prices to the supposed standard, but then haggle their way into additional charges you don’t need when discussing your quote one-on-one.

Secondly, because most MSPs will claim to charge your area’s standard rates, the most important thing you can do is to make sure you’re getting the most for whatever you do decide to pay.

Good MSPs will prioritize:

  • Response times– One of the biggest complaints of all IT support is horrible response times. Some IT services take days to get back to a business for even the smallest of fixes. MSPs like Elevated Technologies promise to get back to a request within the hour, because your productivity is important.
  • Personal touches– Bigger MSPs will assign you to a randomized help desk, but Elevated Technologies will assign you to an account manager to always personally take care of your IT needs every time.
  • Reliability– When it comes to your data and your business, reliability should be one of the most imperative features to look for when outsourcing IT services. Do they call back? Do they try to get more money out of you every month? Do they leave before the job is done? When looking for MSPs, research their company testimonials and see what clients have to say about their efficiency and priorities. MSPs like Elevated Tech will provide case studies proving their work ethic and abilities to always be there for your business.

The best thing you can do for your business is to choose the MSP that will fight for your productivity and success. Research your local MSPs and don’t settle for lesscall Elevated Tech, and we guarantee that you’ll get your money’s worth.

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